Eligibility for Returns

To be eligible for a return, your item must be:

• In the same condition that you received it.
• Unworn or unused, with tags.
• In its original packaging.
• Accompanied by the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us:

• Email: greenherbalstore0@gmail.com
• WhatsApp: 0333-0550045

If your return request is accepted, we’ll send you a return shipping label and instructions.
⚠️ Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.

Exchanges

The fastest way to exchange a product is to return the item you have. Once your return is accepted, you can place a new order for the desired item.

Refunds

Once we’ve received and inspected your return, we’ll notify you about the approval status. If approved, your refund will be processed automatically to your original payment method. Please note, it may take some time for your bank or credit card company to reflect the refund.